Q: Do you offer a 100% Money-Back Guarantee?

A: Yes we do! If for any reason you are dissatisfied with the quality of the items you have received and less than 30 days have passed since you received the product than contact us at support@backpackvendor.com with the headline "Return wanted" and we will guide you through the steps necessary for getting your money back.

Q: What payment methods do you offer?

A: You can pay with any major credit card provider ( Visa, Mastercard, Discover, American Express and McAfee Secure), as well as with your Paypal Account.

Q: How long until my orders arrive

A: This depends on the item. As we work with different suppliers around the globe in order to offer you the best quality items, shipping times will vary among products. You can find the shipping times for each item in their product pages. 

If you still have unanswered questions please send us an email at support@backpackvendor.com or fill in the form on our Contact Us page.